DR4317-MO What to Expect in the FEMA Registration Process
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DR4317-MO What to Expect in the FEMA Registration Process

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DR4317-MO What to Expect in the FEMA Registration Process

[Transcript:]

What to Expect in the FEMA Registration Process

Missouri residents who sustained property damage or loss caused by flooding and severe storms between April 28 and May 11, 2017 should apply for disaster assistance with the Federal Emergency Management Agency – even if you have insurance.

Survivors in the counties affected by the disaster can apply for disaster assistance that may include money to help pay for temporary housing, emergency home repairs or other disaster-related expenses.

Also, homeowners, renters and business owners may qualify for low-interest disaster loans from the U.S. Small Business Administration (SBA) to help recover from losses not covered by insurance, grants or other sources.

Here are three steps to follow when applying for federal disaster assistance.

Step One: Registration

Register with FEMA.

• Call 800-621-3362. For TTY call 800-462-7585. If you use 711 or Video Relay Service (VRS) you can call 800-621-3362. MO Relay: 800-735-2966. CapTel: 877-242-2823. Speech to Speech: 877-735-7877. Voice CarryOver: 800-735-0135.

• Go online at www.DisasterAssistance.gov.

• Use the FEMA app for smartphones.

• You also can register with FEMA at a disaster recovery center. Find the nearest center by going online to https://recovery.mo.gov/ www.fema.gov/DRCor .

• If you have insurance, contact your agent and register with FEMA.

• When calling FEMA, it is helpful to have the following information handy:

o Social Security number
o Address of the damaged primary residence or apartment
o Description of damage
o Information about insurance coverage
o A current contact telephone number
o An address where you can receive mail
o Bank account and routing numbers for direct deposit of funds

• If you are contacted by the SBA regarding a low-interest disaster loan application, it is important to complete and submit it as soon as possible. Returning the application does not obligate the survivor to accept an SBA loan, but it is a necessary step to being considered for other forms of disaster assistance. Returning the application does not obligate you to accept an SBA loan. However, submitting a completed application is necessary to be considered for other forms of disaster assistance.

• The U.S. Small Business Administration offers low-interest disaster loans to businesses of all sizes, most private nonprofit organizations, homeowners and renters.

• SBA also offers low-interest working capital loans (called Economic Injury Disaster Loans) to small businesses and most private nonprofit organizations having difficulty meeting obligations as a result of the disaster.

• For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, SBA.gov/disasteror visiting SBA’s website at . Deaf and hard-of-hearing individuals may call 800-877-8339.

When applying for assistance, you will receive a nine-digit registration number that can be used for reference when corresponding with FEMA.

FEMA is committed to ensuring people with disabilities or others with access and functional needs get services and assistance.

When you register, let FEMA staff know that you have a need or a reasonable accommodation request.

Step Two: Inspections

After you register, a FEMA-contracted inspector may call you to set up an appointment to assess your damaged property. Inspectors will never ask for bank account information, and there is no cost for the inspection.

When FEMA inspectors arrive at a home, they will display official photo identification. If the photo identification is not displayed, it is important to ask to see it.

Make sure your home or mailbox number is easily visible from the road. As part of the inspection process, you must provide proof of ownership or occupancy.

• Homeowners may show a tax bill, mortgage payment receipt or insurance policy with the property’s address.

• Renters may show a lease, rent payment receipt, utility bill or other document confirming the home was their primary residence at the time of the disaster.

• Homeowners and renters must also present a valid driver’s license or other photo ID.

Step Three: Follow Up With FEMA

After registering for assistance, you will receive a letter regarding your application status. Some applicants may receive an SMS/text message. The letter will explain the status of your application and how to respond. It is important to read the letter carefully.

It is important to read and follow up with any correspondence from FEMA. You may have to log into your account on DisasterAssistance.gov or call the helpline at 800-621-3362 to keep the application process moving. You are also urged to keep your contact information updated with a current address and phone number to ensure FEMA can reach you with new information or questions.

*Posted June 22, 2017*

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DR4317-MO What to Expect in the FEMA Registration Process

[Transcript:] What to Expect in the FEMA Registration Process Missouri residents who sustained property damage or loss caused by flooding and severe storms between April 28 and May 11, 2017 should apply for disaster assistance with the Federal Emergency Management Agency – even if you have insurance. Survivors in the counties affected by the disaster […]

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